The Office of Emergency Management (OEM) coordinates the activities of volunteer, public and private agencies in all phases of emergency management (Preparedness, Response, Recovery, and Mitigation). The OEM develops plans and exercises, and coordinates emergency management training for the City of Dallas and allied agencies. The OEM obtains assistance and resources to accomplish their mission from federal, state, local and private agencies.

The Office is charged with assuring timely and adequate public warning of potential or imminent disaster events, and providing disaster-related safety information to the public and media. The Office of Emergency Management is available on a 24-hour, 7-days-a-week basis.