The one thing that is constant about the weather is it is not constant. For example, this very week we experienced cooler temperatures and rain in July due to a polar plunge in the Midwest. This cold snap reduced average temperatures by 10 to 20 degrees, making for record cooler temperatures, and frankly a nice break from the triple digits we had recently experienced.

Even more fascinating is the fact that the Farmer’s Almanac predicted this very cold snap, and predicts additional scattered thunderstorms for our area into August. In fact, the Farmer’s Almanac has more accurately predicted weather during its 80 year history than any other meteorological report or weather predicting agency using their proprietary method. This certainly makes for a reliable source.

To that end, the Farmer’s Almanac does predict hotter, drier weather coming up, which begs the question can your building take it?

“When you consider the impact of rapid and ongoing heating and cooling of commercial properties due to weather, you must take into account the expansion and contraction of materials, which can create a point of failure,” said Keith Post, CEO of KPOST Company. “This allows for water to enter the building, an unfortunate reality that most property managers will not realize until a large rain uncovers leaks inside.”

Meet the Havoc Brothers – Expand and Contract

“Building materials are engineered to move so that the building can appropriately withstand the elements, ground shifting and overall expansion and contraction from the changing temperatures, “ said Tracey Donels, KPOST Company service manager. “When you consider how many elements a building endures in a single week, it’s truly a testament to the endurance of the materials.”

Tracey went on to say: “Each year we have two massive thermal changes in the spring and in the fall. When you add the polar vortex we are experiencing this summer, there are now two additional thermal changes – one at the beginning and one at the end. The reality is that building materials can only withstand so much, so these extra occurrences can definably impact the life span of building materials.”

We do know that building materials have a life cycle, and that life cycle is extended by proper maintenance. But how do you prepare for the everyday challenge of temperature changes? And the associated issues of the building expanding and contracting?

“The obvious answer is regularly scheduled assessments and preventative maintenance,” said Keith. “It is also important to prioritize based on the need. Consider that the commercial roof takes the brunt of direct sunlight, rain, snow and most other inclement weather elements. It is important to ensure that the roof receives proper maintenance by a reputable commercial roofing partner so that you keep the water out of your building.”

Take the Right Steps

When determining the best commercial roofing partner to perform an assessment and associated preventative maintenance, it is important to remember they must have the skill set to properly assess damage from a manufacturing point of view. This means understanding where to look, how to spot trouble spots and potential issues, and how to perform a visual inspection that results in a good condition assessment / maintenance report.

There are multiple areas to assess and determine the level and priority of damage so that a repair schedule can be made. Getting the inspection report will not only provide you with a budgeting tool, but also a prioritization tool to determine which repairs are critical and which can be scheduled at a later date.

The inspection report should be broken out to “warrantable” and “non-warrantable” repairs.  In many cases “warrantable” repairs will be paid for by the manufacturer under your warranty, as long as you maintained the roof per the warranty agreement.

“Your building is always in motion and constantly under attack from elements,” said Tracey. “Keeping on top of assessments and preventative maintenance is the best way to keep water out of the building, keep tenants happy, and minimize the need for expensive repairs down the road.”

You can find more tips and information in the KPOST Company white paper If Farmer’s Predict a Rainy Season, Can You Keep Water Out of Your Building?“ Download your free copy and learn more about extending proper roof inspections as well as great tips for keeping water out of your building. Download now!


It’s World Cup mania! Whether or not you are a soccer fan, the excitement of the 2014 World Cup is contagious. Let’s face it – we all love to root for the home team. From the exciting win over Ghana to reeling in disappointment over a tie with Portugal, then to lose to Germany and still advance to the next round (which is amazing), World Cup fever has taken control!

These teams are the primed for a major competitive battle, having practiced and played beyond what most would be willing to do just for the chance to be considered best in the world. Which is why something like a last-minute goal to tie up the game is so devastating for the U.S. soccer team – it’s having that elated feeling of victory only to fizzle out in the last seconds. And yet they continue to play; to persevere for that chance at winning again.

It’s interesting to think about how often we stand up to adversity, even in our everyday lives. Take Mother Nature for example. Talk about an unfair match! Yet we, and our building envelopes, go toe to toe with her regularly. From tornadoes to high winds to massive thunder storms, Mother Nature puts up quite a fight. The question is do we hope for the best or are we taking steps to ensure that our properties are prepared for an epic battle?

“When determining the best course of preparedness for a property, it is critical to consider the most expensive component of that building, which is typically the commercial roof,” said Steve Little, KPOST Company president. “You would not consider showing up at the World Cup without having practiced and learned plays. The same is true for property management. You want to be prepared to take on inclement weather by understanding the roofing components, life span and appropriate preventative maintenance to ensure longevity.”

Setting the Game Plan

When deciding on the next steps to ensure your commercial property receives the right type of preventative maintenance and you are prepared for anything Mother Nature can throw at you, it’s important to start with a thorough understanding of the state of the building materials and the associated warranties. This means having a sense of what type of maintenance has been previously performed, the materials used and how well they have been maintained, and the repairs performed in the past.

“If you have a prescriptive program that provides solid documentation on what materials were initially used during the building of the property, the warranty period of the materials, and the assessments and maintenance work performed, you have a track record that ensures you truly understand the state of your property. Think of it like a CarFax for your building,” said Luke Legrand of Conner-Legrand, Inc. an independent manufacturer’s representative of roofs, walls and skylights. Luke and his team work with architects, general contractors and building owners to ensure the best product is used for the project. They have the flexibility to recommend multiple products, rather than a single manufacturer line, and are well-equipped to make judgments on the best materials.

“To understand the importance of the right materials, you should first consider that a building is an active entity,” said Luke. “Some buildings may be bought and sold multiple times, so ensuring you know what materials were originally used as well as the maintenance plan not only help provide insight as to the value of the property, but also in how to budget for maintenance and replacement going forward.”

Because proper maintenance is important, it would seem logical that this would be a priority. Just like the soccer players train to play in the World Cup, obviously property managers and building owners would prioritize preventative maintenance. Unfortunately, this may not be the case, and if you have inherited a building without good records, you may be in for some unpleasant surprises, particularly when Mother Nature decides to pay you a visit.

See a Leak? It’s Too Late!

If Tim Howard, the American goalie could have anticipated that amazing shot by the Portuguese player Varela, he would have adjusted appropriately. Unfortunately he could not and what was certain to be a rousing victory ended in a draw. The truth is we don’t often get to have a tie with Mother Nature. In fact, without property assessments and maintenance, she will most likely win!

“Buildings expand and contract as the environment heats and cools, and so do building materials and components.   However, some materials will move more than others,” said Luke. “Of greater concern are the intersections where different types of materials meet. Manufacturers will give you a lifecycle that is based on their materials, but the wear and tear that occurs at these intersections can impact the overall building envelope. A building owner can benefit greatly from learning to look for issues before they become problems.”

By the time you see water inside the building, there is a build-up of water elsewhere that can wreak havoc throughout the building and outlying structures, including, but not limited to mold. And that’s only with a small amount of water. If there is a major weather event, then the wind gusts can rip up parts of the roof, while water seeps into places it should not be.

Mother Nature can unleash her wrath at any time. If your property relies on consumer dollars then the perception that you are not caring for your building can cost you more than the commercial roof repair. It can cost you losses in consumer confidence and negative tenant opinions resulting in revenue loss.

“Think about those establishments that depend on consumer traffic in the building. A retail business that has to block off floor traffic to prevent slip-falls not only presents a poor image, it has a large liability exposure. Consider a high-end restaurant with roof leaks; consumer confidence can be shaken and they simply may not return,” said Luke. “By the time you can see a leak, it becomes an emergency call, which always costs significantly more than planned and scheduled maintenance. Building downtime or operations disruption can be very costly, and is usually avoidable, or at least minimized with proper planning.”

Get Your Game Face On                                                                                                          

It’s tough enough to prepare for a major tournament like the World Cup. Hours upon hours of practice and preparation go into competing for the top slots. Fortunately, the same number of hours is not required to prepare for battle with Mother Nature. What is required is a cohesive plan delivered from your trusted roofing professional that ensures you are assessing and maintaining your commercial roof. Doing so will save you money on repairs and keep your reputation intact.

You can find more tips and information in the KPOST Company white paper If Farmer’s Predict a Rainy Season, Can You Keep Water Out of Your Building?“ Download your free copy and learn more about extending proper roof inspections as well as great tips for keeping water out of your building. Download now!



It’s no secret that healthy living has become increasingly popular. People have become more conscious of their diets, their environmental footprint, and are statistically seeking overall wellness. Years ago few people were aware of “organic” food; today you can find an organic section in nearly every grocery store. U.S. sales of organic products were an estimated $28.4 billion in 2012—over 4 percent of total food sales—and will reach an estimated $35 billion in 2014, according to the Nutrition Business Journal.

Whether this increased awareness of healthy living has caused a healthier society or not, it’s safe to say that everyone’s wallets are feeling a little lighter.

The grocery isn’t the only place going green. The construction industry sees regulations and standards being changed, often times to improve energy efficiency. One very important change is the ASTM C1289-13e1 standard for insulation testing that went into effect on January 1, 2014 providing new testing methods for the determination and calculation of Long-Term Thermal Resistance (LTTR) values for Polyiso roofing products.

Polyiso is a very popular roofing insulating product used in a large number of roofing systems. Recent changes of the LTTR values are based on consensus standards in the United States and Canada using a scientifically supported method to calculate the 15-year, time-weighted average R-value of roof insulation. What this means in plain English is that the insulation R-Value now has a standard, and that standard increases the amount of insulation across the board.

There are many manufacturers of Polyiso and all are required to comply with this new test standard, which is a major departure from the past, where every manufacturer had their own specifications. Those who are members of the Polyisocyanurate Insulation Manufacturers Association (PIMA) have adopted the LTTR method as the exclusive means to measure thermal performance of permeable-faced Polyiso roof insulation and voluntarily submit to testing. The others are expected to comply regardless.

So what does this mean for commercial roofing and building projects in 2014?

“Not only did the R-Value change level the playing field with regard to how manufacturers sell their products, but it also has a significant cost impact,” said Keith Post, KPOST Company CEO. “In the past, the R-Values per manufacturer would vary. Now there is a standard. And that standard increases the amount of insulation required, which in turn increases the cost.”

How Will This Impact the Commercial Roofing Industry?

“This changes everything. We are talking about a fairly minor number, but it’s big enough to impact every bid,” said Kelly Lea, KPOST Company Vice President of Estimating. “Any job that was not permitted in 2013 must be rebid with the new R-Value standard, which could impact the budget.  As an example, the changing R-Values require thicker insulation which also increases the cost of a project in other ways, such as the need to use longer fasteners.”

Polyiso is in a large number of roofing systems, as it is the most common roofing insulation unless lightweight insulating concrete is installed.  The cost of lightweight insulating concrete is typically 30% less expensive than rigid Polyiso roofing system

According to KPOST Company senior estimator, Aileen Struble, R-Values are incredibly important from a budgeting and cost perspective, particularly in light of the fact that every city and county has its own building codes.

“As contractors, we are engaged in an endless learning process to be certain we are providing the correct product that meets the industry and city standards,” said Aileen. “Cities and counties can adopt building codes as they choose, and not all are up to the latest standard. It takes a lot of research to ensure the bids are in compliance with all the varying regulations and codes.”

According to Aileen, most cities and counties want to capitalize on tax advantages associated with utilizing green products to improve the environment. Therefore, they are becoming stricter about the types of construction products that can be used. Coupled with the recent R-Value change for Polyiso, the need to perform extensive research becomes paramount. Otherwise, the bid could be outdated before you even submit it.

“Roofing insulation already comprises approximately 50% of the overall cost of a roofing system. The R-Value is now at 20, but we know it will go up to 30. We’ve even heard it might increase to 42. Now the cost really starts to skyrocket,” said Keith. “We will have to research alternative coverings that are more durable and reflective in order to keep costs in check.”

Combatting Cost Increases

Having the resources to stay on top of the industry changes makes a big difference in combating rising costs. For one, it ensures that the bid you receive contains the correct information while recommending the right product.

“KPOST provides a consultative approach to our projects, so we are educating and informing along the way,” said Aileen. “Whether it’s the owner, property manager or contractor, we ensure that individual receives the right information while also providing educational materials. In addition, we approach each project from our customer’s perspective, so they receive more than one solution.”

In addition to ensuring the information is correct, there are alternatives to consider when recommending a roofing system.

“We invested in cellular lightweight insulating concrete several years ago because we could see the value it brings to our customers,” said Keith. “In addition to getting the same R-value as other products such as Polyiso, it lets us reuse the roof deck, making it environmentally friendly. Plus, it will provide a 20% savings, ensuring a solid cost savings.”

In a world where “going green” means spending green, having the right information is critical to keeping costs in check and maintaining a budget. When it comes to determining the best commercial roofing system for your project, there are several options to consider. Bottom line – find a knowledgeable, educated contractor who stays on top of the industry changes and varying codes. That will save money, time and headaches on your next commercial roofing project.

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Common core, common cold, commoner – depending upon the day, and your chosen definition, common has become almost a dirty word. At the very least, it’s not something we revere. In fact, it reflects things so mundane that we often dismiss them (except for Common Core which has taken on a life of its own). Regardless of your feelings on the education system in this country, common is not a word we want to have as a descriptor. However, not all things associated with common are bad. Take common sense, for example. It’s good to have common sense, and one way to exercise your sensibilities is to ensure that common maintenance items are regularly performed on your commercial roof.

“It’s easy to determine the basic and common repairs required on your commercial roof by simply choosing to have an assessment performed,” said Steve Little, president of KPOST Company. “The right assessment, performed by a qualified, competent contractor, will ensure you have the best information available to perform common roof maintenance and repairs. In many cases, there will be repairs covered by the manufacturer’s cost.”

What to Repair When

A qualified commercial roofing company will perform an assessment that provides a great deal of information. Using this report will help you determine the type, level and priority of repairs needed, as well as give you a solid idea of the timing and potential cost. You will know you have received an excellent assessment when it contains the following information:

  • Roof condition summary – outlines the sections of the building’s roof as well as the condition and recommendations.
  • Repair scope of work – provides warranty information as well as non-warranty information on the roofing components. In addition, the report will outline appropriate building maintenance that should be performed quickly.
  • Budget information – the assessment should give a total for the warranty repairs, non-warranty repairs and building maintenance repairs. Premier commercial roofing contractors will provide a bundled price for combining the work, giving you a price break and them the opportunity to perform all the repairs in one visit, thereby saving everyone time and money.

In addition to the information above, the assessment should also provide details regarding the areas in need of repair, including details about the repair and images that show the exact repair required as well as the location on the roof.

“The best assessments give you so much information that most authorized contractors can do the repairs,” said Steve. “You you should have a well thought-out document that gives you every piece of information needed to make an educated decision on the priority, type and need of each repair recommended. This level of detail ensures you can budget appropriately while also keeping your commercial property in the best shape possible – an important aspect of ensuring your commercial roofing materials stay under warranty.”


Keep Your Commercial Roof Under Warranty

Doing roof assessments combined with an annual roof maintenance program reduces property liabilities as well as “risk management” cost. All manufacturers require some type of annual scheduled maintenance to enforce the roof warranty. By simply choosing to have a proactively scheduled inspection of your commercial roof and property, you will uncover many issues before they become a major problem.

When determining the best roofing contractor to perform the inspection, it is important to remember they must first be an authorized contractor for the Manufacturer’s roof system to work on the installed roof during the warranty period. Second, possess the skill set to properly assess damage from a roofing manufacture’s products point of view. This means understanding where to look, how to spot trouble spots and potential issues, and how to perform a visual inspection that results in a good condition assessment / maintenance report.

There are multiple areas to assess and determine the level and priority of damage so that a repair schedule can be developed. Getting an assessment will not only provide you with a budgeting tool, but also a prioritization tool to determine which repairs are critical and which can be scheduled at a later date.

“The more proactive you are, the better for your commercial property, and your budget,” said Steve. “We have historical and measurable results that prove proactive annual roof maintenance programs following a professional roof assessment by an authorized contractor reduced the cost of roof repairs after the first few years. In addition, taking these steps extend the life of the roof and saves tens to hundreds of thousands of dollars in the long run.”

You can find more tips and information in the KPOST Company white paper If Farmer’s Predict a Rainy Season, Can You Keep Water Out of Your Building?“ Download your free copy and learn more about extending proper roof inspections as well as great tips for keeping water out of your building. Download now!



According to recent reports unemployment is at its lowest since 2008. Fortunately the construction industry has been no exception. In fact, the construction industry has seen a major rise in demand. Is this increased demand good news and can it continue? commented on this surge of construction jobs and huge demand for tradespeople.

“In a recent statement, Associated General Contractors of America Chief Economist Ken Simonson said a surge in both hiring and offering worker overtime was encouraging, but pointed to a looming shortfall of workers and would eventually push up wages and trade prices.

“There is a limit to how much overtime workers can put in, and companies will be seeking to expand employment even faster if the volume of projects continues to grow” Simonson said. “But the huge drop in the number of unemployed former construction workers may make it harder to keep adding employees.”

Simonson’s comments come as growing momentum within the American building sector leads to more demand for skilled labor.

While public construction spending remains flat, private spending on multi-residential and single residential buildings during March was up 13 percent and 33 percent year-on-year respectively, while a surge in communication related infrastructure has seen non-residential spending jump 8.6 percent over the same period.

Because of this, the total number of workers employed surged to seven year highs of 6,000,000 in April and unemployment (9.4 percent) is at seven year lows, with key hot areas including Monroe in Michigan, El Centro in California, Pascagoula in Mississippi and Idaho in Washington.

At the same time, the size of the workforce is shrinking. As tradespeople retired or left the industry due to poor conditions during the post-GFC downturn and the number of new apprentices coming through dropped, AGC now says the industry has 1.1 billion fewer workers than it did four years ago

That is hurting everywhere. Doug Dhon, of Colorado based Dhon Construction, recently told the Coloradoan newspaper there was a shortage of drywallers, plumbers, framers, masons, electricians and other skilled occupations, and that he did not have a single project on the books that was adequately staffed with suitable trades – a situation which meant he and others were struggling to deliver work within agreed timeframes.

“When you can’t adequately man your projects, it puts you in a very hard spot for time” Dhon said.

“It’s a critical threat to my industry and the problem is here right now, today.”

Association officials say there has been a drop in the number of secondary-level construction training programs over the past few years, and have called on the governments at all levels to adopt measures to help schools, construction firms and local trade associations to conduct training programs for future workers.

“If elected and appointed officials don’t act soon to improve the quantity and quality of training opportunities for future workers, many construction employers will struggle to find the workers they need” AGC chief executive officer Stephen E. Sandherr said.

“It would be tragic if the construction industry can’t fill good-paying jobs because of a lack of trained recruits.”

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Construction is one of the few industries that is adding jobs and continuing on with a high growth trajectory. Commercial construction is a significant percentage of that growth, begging an unusual question for young people that are having a difficult time finding employment. If you cannot obtain a solid career path in one of the “cool” technology or financial jobs, have you considered construction or commercial roofing?


We are inundated with ways to stay young, keep fit, and even eat to extend our lives. Whether it’s an article on the eating and work-out habits of the famous, like this one on Samuel L. Jackson, or entire programs dedicated to our healthy lives, such as Dr. Oz, there is no shortage of ideas, tips and ways we can live longer and healthier. There are plenty of ways we can stay fit and healthy, but often choose not to follow them. The same can be said of our commercial roof and property.

“Just like regular exercise helps a person stay healthy and live longer, regular maintenance to your property also extends its life,” said Steve Little, president of KPOST Company. “However, just as we have a specific lifetime, building materials also have a typical life cycle.”

The Life Cycle of Building Materials

While we would like to think that our buildings and parking lots can last forever, the reality is that even with proper treatment and maintenance, they have a life span. Just like anything else we are responsible for, proper maintenance will extend the life of any building material. At the end of the day, however, there is still a life cycle for building materials.

Typically, in our Texas climate, waterproofing and/or sealants that are exposed have a life expectancy of 5-10 years.  Specifically:

  • Roof systems: 10 to 20 years depending upon the system assembly.
  • Window/wall caulking and sealants:  7-10 years
  • Wall coatings:  5-7 years
  • Paving and sidewalk sealants:  5 years

“These numbers represent the manufacturer’s commitment to the materials. However, this assumes that the installation and subsequent maintenance occurs,” said Steve. “Unfortunately, installations that were poorly executed will minimize the timeframes listed.”

Roofing material manufactures claim that the key for extending the life of a roofing system is having a quality roofer install the system and having an annual maintenance program. Even a little maintenance on your property and commercial roofing system will go a long way to extend the life of the building materials, minimizing the need to incur capital expenditures with major replacements and positively impact the bottom line.

“There are many factors that go into determining the best preventative, ongoing maintenance plan. That is one of the reasons we created a white paper on this subject – to provide building owners and property managers with a free guide to help them make the best decisions for their property,” said Little.

You can find more tips and information in the KPOST Company white paper If Farmer’s Predict a Rainy Season, Can You Keep Water Out of Your Building?“ You can download your free copy and learn more about extending the life of your building materials as well as great tips for keeping water out of your building. Download now!



photoTypically when we think about mold it’s throwing out a partial loaf of bread or that nasty looking take home bag of food. The truth is that mold is everywhere in our environment, including the soil, on plants and any dead or decaying matter you might see, including plant matter. It serves an important function in keeping our environment balanced, yet when unchecked, can wreak havoc on your building or home.

“Moisture control is the key to ensuring that mold does not create problems in your building. It’s important to prevent water infiltration,” said Shawn Morgan, KPOST Company Director of Waterproofing. “Otherwise you could potentially have an expensive problem to fix that may also negatively impact your tenants.”

Mold is Bad for Your Health

Even though mold performs important functions in our ecosystem, when mold grows inside a building it may negatively impact the tenants. There are known health issues associated with mold, including:

  • Allergic Reactions – some people are sensitive to mold and mold spores. The reactions can occur immediately such as in the case of dermatitis, or delayed and show up as hay fever type symptoms.
  • Asthma – folks who suffer from asthma are aware that many items in the environment can trigger an attack – mold is no exception.
  • Opportunistic Infections – there are plenty of people who simply have a weakened immune system. For these people, mold can cause infections not seen in a healthier person. These infections typically show up as respiratory illnesses. In addition, molds can cause common skin diseases such as athlete’s foot.

If your building has mold, you typically notice the musty smell first. There may be water damage in the area, including peeling paint, soft or rotting wood, and signs of leakage. If you think you have mold, it is important to have the area checked and appropriate steps taken for remediation.

“Mold is one of the environmental factors that can contribute to ‘sick building’ syndrome,” said Shawn. “The good news is there are plenty of ways to ensure waterproofing of your building envelope to keep mold at bay.”

An Ounce of Prevention

Molds can grow on just about any surface that allows for moisture and oxygen. When excessive moisture accumulates in buildings, or on building materials, you often find mold. Areas common for mold including ceiling tile, insulation, HVAC ducts and wallboards. While it is impossible to eliminate mold, taking steps to control moisture will reduce mold growth.

Steps to prevent mold include:

  • Check routinely for water leaks.
  • Double-check seals around doors and windows.
  • Make sure drains are unclogged and free of debris.
  • Look for cracks in exterior walls and roofing membranes.
  • Check HVAC systems looking for excessive condensation and/or leaks.

“One of the best ways building owners and property managers can reduce the likelihood of mold occurring is to invest in a building maintenance program,” said Shawn. “The best program will provide expertise in waterproofing and an understanding of various manufacturers’ products. Keeping buildings well maintained via routine inspections keep water out of the building, thereby keeping mold from developing.”

Building materials have a life span, so investing in routine inspections and maintenance keep the materials in better shape. Waterproofing services will provide a barrier to moisture, keeping mold out and tenants happy and healthy!


It seems that the cost of commercial roofing and construction is continually on the rise. There are obvious, and even not so obvious reasons for this trend, including the increasing cost of materials, ongoing adoption of green regulations by municipalities, and even demand for new construction. However, there is one recent regulatory change that not only impacts commercial roofing and construction; it impacts every industry that relies on this method of transportation. What is it?

Trucking. Yes the government imposed changes to the trucking industry that, coupled with an aging and frankly aging-out workforce, creates the perfect storm.

“The federal government, in its divine wisdom, implemented a safety program for truckers that called for a weekly cut of 15 hours of drive time,” said Steve Little, KPOST Company president. “Couple that with the 15% decline in available truckers, and we have 30% less availability of trucking. That hurts everyone.”

What is the New Regulation?

The Federal Motor Carrier Safety Administration has imposed changes to the trucking industry via their Hours of Service rules and regulations. The administration decreased the number of hours that a trucker can work and imposed minimums on the breaks required. These new laws went into effect in July of 2013 and while they are not recent, the impact has rippled across multiple industries, including commercial roofing.

“These changes will impact more than just the actual delivery of materials or products, it will have a domino effect across commercial roofing,” said Steve. “If laborers are required to wait on jobsites for materials, that negatively impacts the project with unnecessary overtime and job delays. The true impact will unfold over the next several years.”

The Impact to Commercial Roofing is Vast

“Before the regulatory change, we could place an order on Monday and typically have materials by the end of the week or certainly early the next week. Now that time frame is longer,” said Steve. “The ability to react to customer needs is critical in every industry. Having to wait for materials or product will negatively impact the bottom line, especially with many General Contractors changing their buying cycles to “just in time” contracts.”

Commercial roofing product manufacturers are also impacted. According to Terry Faas, director of commercial operations roofing systems for Johns Manville, the fact that commercial roofing relies on flatbed trucks generates even greater constraints due to the new regulations.

“Flatbed truck capacity is the most limited of all modes of trucking equipment and the new hours of service create a greater constraint, limiting our ability to get the equipment we need in order to deliver on time,” said Terry. “Additionally, if the shipment is a two-stop load, after the driver delivers to the first stop, which is usually the job site, they’ve run out of hours to deliver to the second stop.  The shipper, such as the manufacturer, then incurs an additional cost for the driver to keep the load overnight, consequently forcing us to miss the delivery date to the customer.  This is not a good situation for anyone. “

Some manufacturers are building regional distribution facilities to shorten the distance for deliveries with the hope that it will save time. Unfortunately it will not save money.

“Obviously having to build new facilities costs money, and that will be passed on to the consumer. While these regional facilities may make up some of the time delay, this solution will not alleviate cost increases,” said Steve.

While cost is one aspect that will be impacted by these new regulations, the construction companies will have to change the way that they conduct business. In addition to being seriously proactive on getting materials ordered, they will also need to find ways to offset increased costs early in the process.

So what is the solution?

According to Terry Faas, there is no easy solution.

“We are looking at options, such as increasing our dedicated carrier base, stocking material closer to the market and improving the proactive communication to our customers so they know what’s happening before it happens.” Terry went on to say “Getting orders and information from our customers in a timely fashion can help us plan better and ultimately be a better service provider to them.  Converting from flatbeds to vans where possible can also help mitigate issues.”

There are other mitigating circumstances that exacerbate the trucking issue. For example, the average age of a trucker is 57. Without a strong push to encourage new drivers to the industry, there will not be a talent pool to replenish the industry. Couple that with the decreased number of hours truckers can be on the road, and the combination creates a bleak outlook for this critical service.

“There is not a great solution on deck at the moment. Obviously the idea behind the regulation is to keep truckers safe as well as those who share the highways with them. However, the negative impact to commercial roofing and other industries is immense,” said Steve. “There has to be another way to ensure safety without causing such a large cost increase to so many. Without a better solution, we will see prices continue to increase while delivery times get longer. This does not bode well for many, particularly the consumer.”


It’s Texas and the one thing we definitely understand is weather changes. You know what we say – if you don’t like the weather, wait a minute. It will change. Unfortunately those changes can swing toward radical weather events. Just last week we saw a major hail storm sweep across North Texas, wreaking havoc and leaving behind a swath of broken windshields, major automobile damage and a large number residential andcommercial roofing in need of repair. While some of the repairs are already underway, there will be others that take much longer, even months.

Case in point – last May the city of Amarillo had a major hail storm – not an unusual event in the Panhandle. Unfortunately, according to the Amarillo Globe News, most of the commercial roof repairs had not started until late October.

Why does it take five months for a commercial property to have the roof repaired? One reason is that the insurance claim process simply takes longer. Plus, commercial roof repairs are more complicated.

“Commercial roofing systems are typically hundreds of thousands of square feet and can exceed a million in size. If an inexpensive roof system is installed, then you have a roof that can be severely impacted by large storms,” said Kelly Lea, KPOST Vice President of Estimating. “The roofs that are severely damaged are addressed quickly. The others must wait their turn, which can take months, or even years.”

The KPOST team is experienced in replacing all types of roof systems after severe weather events. In cases where the roof systems were not higher quality, the insurance company had to total the roof immediately. Other companies, however, had to wait for the insurance company to provide estimates. The amount of time a company must wait is often aligned with the level of damage – the more severely damaged roofs are addressed first, with the insurance company providing estimates that are sometimes significantly less than what it takes to realistically reroof the building.

How Does the Insurance Company Decide?

Most insurance companies use Xactimate, or a similar tool, to provide formulas in which to base their estimates. The insurance company estimator will analyze the building based on the formulas and determine the amount to reimburse the building owner. The challenge comes when the reroofing project scopes outside the parameters of the formula.

For example, if you must reroof a mall, then it is safer and preferred to perform the work after hours. This complicates the logistics and falls outside the basic parameters of most estimating software formulas. If the reroofing project is more expensive that originally estimated, it is up to the business owner or property management team to engage with the insurance company to get additional funds for the project.

“We had a reroofing project that was estimated at $96,000 to replace the roof. However, the Xactimate formula did not take into account the height of the building (for safety of the roofers), slope of the roof deck or code upgrades since the roof was installed. The actual estimate was closer to $415,000,” said Lea. “It’s important to understand the overall scope of the roof project.”

“It’s also important to have excellent documentation in order to provide the insurance company with solid reasons as to why the amount estimated will not be enough. That is where an annual roof maintenance plan can be a real game changer.”

Annual Roof Maintenance Plans Change the Game

When you think about how insurance reimbursements work, it’s easier to personalize it a bit, so let’s review how the same system works with your car. If you wreck a car or it’s stolen, the insurance company calculates the reimbursement based upon their tables and formulas. However, if you are able to show that the car was in excellent or at least above-average condition, regularly maintained and well cared for, then the amount of money you are reimbursed will go up.

The same holds true for commercial roofing, except the dollar figures are significantly higher.

“The idea is to have your roof looked at once a year to catch minor problems before they become major problems. In particular, you want to make the repairs prior to any interior damage could occur,” said Tracey Donels, Roof Service Manager.

By investing in an annual roof maintenance plan, you will have documented evidence that the roof was well-maintained, repairs were made on a timely basis, and that the commercial roofing system was certainly intact ensuring no interior damage would occur.

“Routine maintenance can extend the life of a roof giving the company a significant monetary savings when you annualize the cost of the roof,” said Donels.

There are multiple benefits to having an annual roof maintenance plan, including:

  • Extend the life of the CapEx investment
  • Limit interior damage
  • Save money by bundling the repairs


“We know our customers cannot control the weather or the timing of the insurance company, but they can give themselves a leg up by investing in an annual roof maintenance plan,” said Scott Bredehoeft, KPOST Director of Business Development. “The ability to provide excellent documentation that roof maintenance was regularly performed will provide the type of support needed to get an insurance reimbursement more in line with the cost of a reroofing project. It’s peace of mind.”

One thing is for sure – those property managers and owners that invested in an annual roof maintenance plan are certainly glad they did after last week’s hail storm. They know before a major weather event what needs to be repaired and can take steps to do so, leaving them with a much better chance of minimizing damage. If there is damage, now there is the right documentation to ensure appropriate repairs. If it’s time for your commercial roofing inspection, please give us a call to schedule one today, before the next weather event takes the area by storm.


Our three-part series on multi-cultural leadership began with understanding the importance of multi-cultural environments, followed by the opinions of three of the five Latino leaders that experienced the recent training and development. In this, our final post, we discuss the importance of and reaction to the Success with Hispanics training as experienced by the KPOST Company executive team.

Keith Post – Owner and CEO

“When we decided to embark upon this journey, the primary reason was to assess where we were and how to move forward to gain a better understanding of our cultures while solidifying processes and improving our communication,” said Keith. “A major benefit was we all were able to learn a significant number of differences between the Anglo and Latino cultures which will help us improve and grow.”

The majority of the KPOST Company workforce is Latino. Add that to a growing Latino population in the region and investing in this type of training makes sense. When Ricardo Gonzalez of BilingualAmerica met Keith and Steve Little, KPOST Company president, it seemed like a natural fit.

“We felt like Ricardo’s program would provide us with the insights and tools we needed to embark upon this journey of multi-cultural leadership growth,” said Keith. “He has an unusual program and industry experience, making him a good fit.”

Keith expected great results and was not disappointed. Immediately the teams learned that communication is very critical, and choosing to speak using slang terms would only hold them back.

“We know that effective communication will command greater respect, so we are going to invest more time and focus on helping our Latino leaders improve dialect issues, while the executive team will embark on learning to speak better Spanish,” said Keith. “Our goal is to continue expanding our training beyond the initial set and also to invest in additional training for other Latinos who we believe will make great leaders. We know that this investment will pay off over time, so it’s worth it to continue down this path as part of a long-term strategy.”

Keith knows that the Latino culture is family oriented, sincere and make great co-workers. But he also learned several other things that are important to the culture that were important to understand.

“For many Latinos, trust is earned, particularly from an Anglo. There is a long history of mistrust that must be overcome, but is well worth it,” said Keith. “In the workplace, it is the man that is always the leader, but at home, it is the woman that is the leadership figure. That is also important to understand – the role of the women in the Latino culture.”

“We are just scratching the surface and recognize there is still much to learn,” said Keith. “But what we have already done has paid off. We are seeing bigger excitement from our teams. They already feel greater respect and are excited to learn even more about effective leadership.”

Keith had a couple of lessons learned he felt were critical.

“We recognize that the Latinos are very hard workers. They come giving their all and never hold back. Consequently, they do not like to be pushed as they are already bringing their “A” game.”

Keith went on to explain:

“We have spent a lot of time and effort developing construction manuals for projects, only to learn that they are not as effective as we would like. There are better ways to communicate across language barriers, including the use of pictures. Images have a larger impact over words, even if we translate into Spanish. Our future project manuals will have a lot more pictures and we will invest more time in ensuring that our teams truly understand what we are trying to get across.”

Keith concluded with:

“Our executives met individual with the five managers that went through the training and it was a great experience for me. I was able to get to know them better and learn more about them and their culture. It was a great eye opener for me and I feel it really helped to solidify the team.’

“It is very apparent that we all need to work on communication so we can continue to improve our working environment and develop strong leaders. It is important to me that our team understands I really respect them. Learning more about their culture will help me reach that goal.”

Brent McFarlin – KPOST Company Vice President of Operations

“We recognize that our team members are talented and through the training and coaching, they now have the tools to really step into a leadership role,” said Brent. “They have a thirst for information and as a result of their course work, I have seen a major impact on the five who went through the courses as well as the teams they lead.”

Brent is pleased with the new direction the team is taking, and expressed some of the thought processes that have changed as a result.

“In the past, we have had team members who never took time off because they were concerned about teaching someone their position. There was a fear that the position would not be there when they returned. The new way of thinking reflects one of teamwork and helping one another reach new heights. There is no more fear that helping another team member rise to his or her potential will cause you to be overlooked. Now everyone realizes that behavior is better for them, the team and the company and will ultimately be rewarded.”

One of the lessons learned for Brent was how different the cultures perceive holidays. For example, while Thanksgiving is something they celebrate as part of acclimating to the Anglo culture, Mother’s Day is a much more important holiday for the Latino culture.

“We need to learn to ask what is important to others,” Brent concluded. “Our people are very talented and gifted. They are important to us and we need to invest in them, even if it’s as simple as asking questions about what is important, rather than making assumptions.”

Kelly Lea – Vice President of Estimating

Kelly Lea has spent decades working side-by-side with Latinos and had a different perspective going into the Success with Hispanics training.

“While the training did not change many of my perceptions, I did learn they prefer to work and succeed as a group. Having the option to be a leader and still be a part of that group was not something many Latinos understand immediately. For the five chosen to go through the leadership training, we had to remind them they could step into a leadership role which ultimately helps the entire team.”

Kelly recognizes that Latinos do not wish to step on each other’s toes; consequently, even someone who is the boss will be uncomfortable in the role because they do not wish to come from a place of disrespect.  In fact, Kelly knows that respect is key for the Latino community.

“We have amazing team members who have struggled recognizing it is acceptable to be individual leaders, and that being a leader does not mean acting as though you are better than the next person,” said Kelly. “It is our responsibility to ensure that everyone understands how important they are, regardless of the role they currently play. We cannot continue to grow and become better as individuals, teams and an organization without everyone doing their part.”

Kelly has learned a lot about respect and the viewpoints as expressed by others in the construction community. Unfortunately, not all are positive.

“There are companies that segregated their workforce, and were not treating employees with respect. When some of the first generation workers came to this country, there was a lot of work but also many workers. Now that has shifted. There is still a lot of work, but the workers are coming from a second generation in this country. They are more educated and while dedicated, are less likely to accept the old mentality of work until you drop,” Kelly explained. “We believe in finding better ways to compensate and reward our teams, and investing in understanding the Latino culture will help us continue along that path.”

Jayne Williams – CFO and Chief Safety Officer

“One of the unfortunately realities of our industry is there are many contractors who view the labor force as a commodity, and they do not care how they treat that commodity,” said Jayne. “From day one we believed everyone is important. Our people are an asset.”

As chief safety officer, Jayne has spent time not only with the KPOST Company workforce, but with their families as well. Her message is simple, but an important one.

“We are committed to bringing our teams home safely every night. It’s a simple statement with a strong commitment. Ensuring we have the right people in place, the right equipment and the best training ensures our teams are taken care of on every job site,” said Jayne. “It takes ensuring good leadership on every job as well, which is one of the many reasons investing time and energy in multi-cultural leadership will provide positive dividends. We can keep bringing our boys home safe every night.”

One of the sentiments that the Latinos interviewed for our last post kept expressing was the importance of remaining humble. Being a leader is about helping raise others up to reach their goals and aspirations and to be able to do this correctly, one needs to come from a place of service and humility.

“That is how we believe as well. For example, we do not have titles on our business cards because we are not stuck on who is the president or vice president,” Jayne explained. “Our team knows this. It is more important that we lead by example than be concerned about titles and hierarchy.”

One of the lessons learned for Jayne was the level of pride Latinos carry for the native culture.

“I told Ricardo that I was upset that others would speak Spanish in front of me. I expected them to speak English at work. Now I realize they are simply communicating in a way that is comfortable for them. I also understand how proud they are of their heritage. Sometimes we forget that heritage may not be American,” said Jayne.

“It’s interesting how often it is the little things that will make a change, like my understanding the comfort zone of speaking their own language,” Jayne continued. “Just like we treat our people differently than many of our industry brethren. The first time we had a pizza lunch, we had to convince some of the team to participate. They were simply not used to eating with the executive team. Now we have lunches regularly and always invite everyone to participate, even on a job site. It’s an inclusive environment that propels us to be better at everything we do.”

Steve Little – President

“According to the Dallas Hispanic Chamber and the Dallas Chamber, the DFW metroplex population will be over 50% Latino by 2016. If for no other reason, the numbers are compelling enough to make any executive team pause and wonder how to better understand multi-cultural leadership,” said Steve. “For KPOST it was a natural next step.”

Steve went on to explain:

“KPOST is a business first, and a sub-contractor second. We are always thinking ahead to what will ensure we are sustainable for decades to come. When we thought about the next steps required to invest in our company, it made sense to find a good way to invest in our workforce, which presently is 90% Latino. Success with Hispanics gave us a methodology to begin that journey.”

Steve, and the rest of the KPOST executive team, understands that true growth will come from a deeper understanding of their team, which in this case means understanding different cultures. Without this investment, it will be difficult to find future leaders.

“Our labor pool is dwindling and we frankly do not have enough people to pull from. Looking at our future from a long-term philosophy, we recognize the need to better understand our Latinos and help develop them into leaders,” said Steve. “We cannot rely on society to develop our leaders. This development must come from the business community.”

Steve concluded by saying “The investment in the Latino leadership program makes sense for many reasons, not the least of which is this is a dedicated culture. They want to maximize their efforts for your company so they can get the best return for their family. Understanding the culture helps us to not only develop future leaders, but create a transformation for their families as well. It’s a long-term investment that we believe is well worth our time, energy and focus.”